Here in Williamstown, Mass., where I live, there is a contractor who won’t work with you if you watch shows about construction on HGTV. He simply got fed up with being told how to do his job by people who think they know what they’re talking about but haven’t got a clue. Being unskilled is an obvious problem. But when we truly lack skill, we suffer a dual burden: We do not have the skills to perform well, and we don't even have the skill required to tell whether we're performing well or not. This problem affects us everywhere, in education, crime, politics, construction, government, ... Read More

